Contact The Severn Trent Water Customer care at 0870 025 0064
All calls to our numbers cost 13 pence per minute plus your telephone provider’s access charge.
Severn Trent Water is part of the Severn Trent Group of companies supplying water services to over 8 million customers across a large area from the Bristol Channel to the Humber and from mid Wales to the East Midlands. Severn Trent Water formed in 1974 and is responsible for water management across the catchment areas of two of Britain’s largest rivers the Severn and the Trent.
Areas Covered by Severn Trent Water
Bristol Channel to the Humber and from mid Wales to the East Midlands which includes Gloucester, Cheltenham, Worcester, Birmingham, Leicester, Stoke-on-Trent, Derby, Nottingham, Scunthorpe but you can contact Severn Trent Water on 0870 025 0064 to check if they supply water to your area or alternatively enter your post code in the search tool on the website.
Reasons to Call the Severn Trent Contact Number:
You can call the Severn Trent Water contact number on 0870 025 0064 to discuss a range of topics including:-
- Water supplies for both home and business users
- To discuss products and services available from Severn Trent Water
- Changing account details
- Moving home
- Understanding your bill
- Report a leak
- Drains and sewers
- Water meters
- Saving water and reducing costs
- General help and support
Severn Trent Water operates a ‘Customer Promise’ which outlines the commitments they aim to make to their customers. This includes letting customers know of any service interruptions, dealing with flooding, speed of dealing with queries and complaints and issues with bills and charges. If promises are not met satisfactorily then compensation may be available.
Severn Trent Water offer a WaterCare service where vulnerable customers can register for specific services or assistance. Services include special arrangements for customers with medical conditions relying on a constant water supply and visits to vulnerable customers as necessary for example to read the meters. Severn Trent also offer help and assistance to their customers facing financial difficulties.