Contact extraenergy Customer Service Team on
All calls to our numbers cost 7 pence per minute plus your telephone provider’s access charge.
extraenergy are one of the newer energy suppliers who state they have a fresh attitude towards energy, providing outstanding cost savings which are passed onto their customers. By running a highly efficient and lean organisation, they are able to keep operational costs low, offering both residential and business customers competitive rates.
The Customer Services team are available Mon – Fri 8am – 8pm and Sat 9am – 5pm. Closed Sundays and Bank Holidays.
Reasons to Call the extraenergy Contact Number:
You can call the extraenergy contact number on 0844 241 2016 to discuss a range of topics including:
- Gas and electric supplies for both home and business users
- To discuss products and services available
- Changing account details
- Saving energy
- Moving home and updating your details.
- Changing tariffs
- Understanding your bill or assistance with managing your payments
- Switching to extraenergy from another supplier
- General help and support
You may find answers to your questions on the website http://www.extraenergy.com/home without having to make a call. There is also a Help and Advice section http://www.extraenergy.com/home/faq/help-and-advice, including tips on how to save energy which will also save you money. Have a look at the full list http://www.extraenergy.com/home/energy-saving-tips
If you are thinking about switching to extraenergy, you can request a business energy quote or switch your domestic energy online now by using the links or visiting http://www.extraenergy.com/about/our-company
If you are looking for an energy supplier for your business premises, have a look at the dedicated business pages of the website http://www.extraenergy.com/business for further information on how extraenergy can provide your energy whilst saving your business money.
extraenergy aim to deliver the best service to their customers and should problems arise will try to resolve all complaints fully and as quickly as possible. Complaints can be made by telephone, email or by letter, please make sure you quote your account number in all correspondence. There is more information on the website about the complaints procedure here http://www.extraenergy.com/home/faq/complaints
If you can smell gas :
- Open all doors and windows and keep them open.
- Don’t use electrical switches, matches or naked flames or smoke.
- Call the National Grid Emergency Line on 0800 111 999.
- Call 999 if there is a fire
All calls to this extraenergy contact number will cost you 7 pence per minute plus your access charge. Please contact your telephone service provider to find out how much they charge you to access this number. Please make sure you have the bill payer’s permission before dialling. Other numbers are readily available to use and may be cheaper.