Contact E.ON Customer Service at 0870 025 0075
All calls to our numbers cost 13 pence per minute plus your telephone provider’s access charge.
E.ON supplies electricity and gas to over 5 million domestic, small and medium-sized business customers across the country. With customers at its core, E.ON also offers innovative energy services and technologies tailored to meet its customers’ needs. Various tariffs are available for both home and business users.
Reasons to Call the E.ON Contact Number:
You can call the E.ON contact number on 0870 025 0075 to discuss a range of topics including:-
- Gas and electric supplies for both home and business users
- To discuss products and services available from E.ON
- Changing account details
- Saving energy
- Moving home
- Changing tariffs
- Understanding your bill
- Central heating care
- Switching to E.ON
- General help and support
It is important for everyone to make an effort to reduce energy consumption to save money and reduce the emission of harmful greenhouse gases. Although E.ON may not be top of the list of green companies, they do have plans to produce a lot more renewable energy than they are currently, and they have built a number of Combined Heat and Power (CHP) plants.
You can discuss a variety of ways to save money and be more ‘energy efficient’ by speaking to an advisor on 0870 025 0075 to discuss
- Smart Meters – allowing you to take control. Over 220,000 have been installed
- Discuss ways to save energy and money
- Ask about energy saving home improvements
Various tariffs are available from variable rates to fixed rates for one, two or three years as well as prepayment meters. E.ON provide a tariff especially for people aged 60 and over. Age UK Fixed 2 Year tariff protects customers from price changes for 24 months, subject to any VAT and regulatory changes out of E.ON’s control. Prices on this tariff are lower than the standard variable price tariff.
Business tariffs are available for small to medium business users as well as large energy users. E.ON have a range of products to suit every business, check the website or all an adviser on 0870 025 0075 for further information. As energy experts, E.ON offer tailored solutions for your business, helping you manage your energy with a complete end-to-end service.
As an existing customer you can log into your account and see how much energy you have used and find various energy saving tips as well as checking you are on the right tariff for your needs. If you are yet to be an internet user, E.ON are a board member of the charity Go ON UK, which is dedicated to helping the UK become a digitally enabled nation. According to Go ON UK in November 2015, 23% of adults in the UK don’t currently have the basic skills they need to use the internet and take advantage of the benefits the internet has to offer. This means 1 in 5 people are unable to send emails, pay bills, make purchases or keep in touch with family and friends online. However, sometimes it is easier to speak to someone especially if your query is unusual or not listed in the online help section and customer services can be contacted on 0870 025 0075.
Making a complaint
E.ON aim to deliver the best service to their customers. Occasionally this does not happen, but they are committed to doing their best to put the situation right and aim to resolve all complaints fully and as quickly as possible. Complaints can be made by telephone, email or by letter, please make sure you quote your account number in all correspondence.
If you can smell gas :
- Open all doors and windows and keep them open.
- Don’t use electrical switches, matches or naked flames or smoke.
- Call the National Grid Emergency Line on 0800 111 999.
- Call 999 if there is a fire
E.ON was previously known as Powergen, but took the name of it’s parent company in December 2007 and is one of the UK’s leading energy and gas suppliers. E.ON have a range of energy solutions available for homeowners and businesses, and the organisation is known as one of the best for customer services.