Direct Contact Number for Affinity Water in UK – 0870 025 0039
All calls to our numbers cost 13 pence per minute plus your telephone provider’s access charge.
Affinity Water is the UK’s largest water-only water supplier. It supplies approximately 900 million litres of water every day to its residential and business customers.
Affinity Water became established through the purchase of Veolia Water’s UK water supply operations. The three separate Veolia Water branded businesses: Veolia Water Central, Veolia Water Southeast and Veolia Water East were brought together as one company under the Affinity Water brand in October 2012.
Areas Covered by Affinity Water
Affinity Water provide water to residents and businesses in parts of Bedfordshire, Buckinghamshire, Berkshire, Essex, Hertfordshire, Surrey and the London Boroughs of Hillingdon and Harrow, as well as parts of the London Boroughs of Barnet, Brent, Ealing and Enfield but you can contact Affinity Water on 0870 025 0039 to check if they supply water to your area or alternatively enter your post code in the search tool on the website.
Reasons to Call the Affinity Water Contact Number:
You can call the Affinity Water contact number on 0870 025 0039 to discuss a range of topics including:-
- Water supplies for both home and business users
- To discuss products and services available from Affinity Water
- Changing account details
- Moving home
- Understanding your bill
- Report a leak
- Drains and sewers
- Water meters
- Saving water and reducing costs
- General help and support
Useful Affinity Water Contact Number:
|Customer Support||0870 025 0456|
|New Connections||0870 025 0039|
|Billing and Payments||0870 025 0456|
|Complaints and Services||0870 025 0473|
|General Queries||0870 025 0039|
Affinity Water want their customers to enjoy the highest possible levels of customer service at all times although for various reasons this may not always be possible. Compensation may be offered if they fail to meet certain standards. If you have contacted them by phone they will try to resolve your problem immediately. However, if that’s not possible, they will let you know this and arrange a time to get back to you as soon as possible. If you write to complain about water services, Affinity Water will reply within ten working days of receiving your letter or email. If they take longer than this to reply, they will pay you £20.
Affinity Water provide several additional services available on the Safeguard Register and WaterSure Scheme to assist customers with a variety of needs and circumstances. Call Affinity Water on 0870 025 0039 to find out what services you are eligible for or complete the online form available on the website.